Tag Archive for: Florence Avvisato

Finding a Home Warranty That’s Right for You

Are you a homeowner, seller or maybe even a buyer looking for some additional peace of mind for your investment? If you are, then you possibly should consider adding a home warranty, creating that umbrella for your home. We’ve seen hesitancy surrounding warranty providers in our industry and that’s certainly understandable. There are myths as well as pros when utilizing home warranty companies. It’s important to know what they are before buying a plan. Have a firm awareness of what your needs are so you can make the most of your home warranty.

Below, you’ll find additional insight as well as some tips, if you’re considering making this leap. We spoke with one of our real estate professionals, Florence Avvisato, who spoke of emerging trends to watch for, what factors consumers should have on their radar when choosing a warranty company, not to mention some of the common issues our clients experience.

With financial security becoming of rising concern for many homeowners this year, home warranties are an appealing option to consider. “One trend has been an increase in warranty providers, who are seeking owners who want to ease the risk and have financial security high on their lists,” states Florence Avvisato, REALTOR® with Realty Network Group. These companies are also shifting toward proactive home maintenance programs with numerous choices and varying levels of coverage for property owners to entertain. Another emerging trend in the industry is the increasing use of technology, such as online portals and mobile apps, to streamline the claims process and provide faster service to customers. While this technology has been available before, it’s certainly in wider use now. Having customers’ information in a database helps to engage the proper professionals to the home when they’re needed there sooner than later. Finally, “there has been a shift towards more customizable plans, allowing customers to tailor their coverage to their specific needs and budget,” emphasized Florence. “There’s an expansion of coverage options.” Over the years, there’s been a shift from general coverage to buyer and seller plans to now specific plans focused upon particular systems and appliances in the home. Customers should also be aware of the increasing competition in the home warranty market. As stated above, more warranty providers are entering the market to meet the demand from homeowners, who are starting to recognize the value of coverage lately. More providers in the market has led to more competitive pricing and better (and more specific) coverage options. It’s important for customers to stay informed and compare/contrast different companies to ensure they are getting the best bang for their buck.

When evaluating and choosing a home warranty company, there are several factors that consumers should consider. “At the top of the list, I advise my clients to contact two or more companies,” explains Florence. “They need to put in the time and should research a company’s reputation along with customer reviews to ensure that they have a good track record of providing reliable and efficient services. In this industry, we face scrutiny and praise from our clients too, and this is always an indicator of how we, or in this case, home warranty companies likewise rank and respond to concerns from their customer base.” Consumers should also look at the coverage options and pricing plans offered by the company to determine if they align with their specific needs and budget. It’s not always the case, but some warranty providers have coverage options which can be tailored to unique needs from the owner of the home. It’s important to thoroughly read and understand the fine print of the warranty to avoid any unexpected costs or limitations. “Another crucial factor to consider is the company’s network of contractors and their qualifications, as they will be the ones performing any necessary repairs,” maintains Florence. “If you can attain this list ahead of time, that would be ideal. I believe a company is only as good as the contractors and repair personnel who are coming into your home.” Even though this pursuit is harder to fulfill, consumers should also look into the company’s claim process and customer service to ensure that they will receive prompt and satisfactory assistance when needed. Overall, it’s essential to carefully evaluate all these factors to make an informed decision and choose a reputable and reliable home warranty company.

The biggest beef we hear in our industry with respect to home warranty providers is their inability to operate in an efficient manner whether it’s communication to all parties involved, getting the proper professionals on site or even getting the ball rolling on a filed claim. Issues in delays for service or repairs can dishearten mutual clients of both REALTORS® as well as home warranty suppliers. This can be frustrating for customers who are relying on their warranty to cover unexpected repairs in the home on things they rely upon. “They want to know when they sign up for coverage, they’ll receive good service when a repair of a home appliance or system, which is covered under their plan, fails,” reiterates Florence. “Additionally, some customers may face difficulty in reaching customer service or getting timely responses from the home warranty company. This can lead to further frustration and delays in resolving issues.” Lastly, another common issue is denied claims, where the home warranty company may refuse to cover a certain repair or replacement. This can be due to various reasons, and some of them are legitimate, such as pre-existing conditions or lack of proper maintenance. Again, property owners will want to confirm ahead of time what’s covered and what isn’t under the plan they’re considering. We never want there to be confusion or miscommunication regarding coverage and what’s included in the home warranty plan, causing disappointment and unexpected expenses for our clients. Overall, these issues can make the experience of dealing with home warranty companies a challenging one for sure, but it’s important to rely on your real estate professional, who can guide you throughout this process.

Realty Network Group saw five additions to its REALTOR® family, five new faces in 2023. It was a good year to get into real estate, learn from our trainer/Associate Broker as well as learning from each other. This group was a special group that would even collaborate at times and bounce ideas off one another. It was also a group that stretched our coverage zone into Susquehanna and Bradford counties in addition to the Back Mountain and beyond. They also learned in a market that emerged from a frenzied seller’s market to a much tamer one (a year with a lot of fence-sitting). The skills agents learn during these transitions are invaluable and serve them well for years to come, if they stick with it.

Without further ado, in case you missed the five agents we welcomed in 2023, here they are…

Halle Stevens one of the new agents to join Realty Network Group
Halle Stevens


Florence Avvisato one of the new agents to join Realty Network Group
Florence Avvisato


Alicia Miles one of the new agents to join Realty Network Group
Alicia Miles


Sonia Hegedty one of the new agents to join Realty Network Group
Sonia Hegedty


David Boland one of the new agents to join Realty Network Group
David Boland


If you are thinking about pursuing the field of real estate, be part of our team! If you’re looking for a Brokerage that truly cares about your success, look no further than Realty Network Group. See what we offer. Let’s talk!

Florence Avvisato

A real estate career is truly unique, unlike any profession you’ll discover. Those who have been connecting buyers and sellers for some time will tell you no two transactions are alike and there are hurdles along the way – many! Realty Network Group’s newest agent, Florence Avvisato, is eagerly awaiting the challenges that will inevitably appear for her seller and buyer clients in 2023. This industry is always changing, in fact there’s never been a time which has mimicked the past three years in real estate. Florence recognizes present opportunities not only for her clients, but also for her personal growth.

We recently sat down with her to find out where she sees herself in five years. Furthermore, we were impressed with her ability, in the first place, to anticipate the skills needed to be successful. “On the surface, real estate is a challenging space, and that appeals to me,” remarks Florence. “Because this industry grants flexibility for originality and possibilities for those willing to pull in the time, there are a variety of ways individuals can thrive. I believe this gives people the ability to excel creatively, and for that reason, real estate will always be stimulating.” Her forward-thinking approach will be an asset to her clients, who can count on her integrity and ambition, as she seeks to go above and beyond to meet their needs.

Years from now, Florence envisions many of her strengths, which she learned or fine-tuned in the hospitality and medical fields, creating advantages for her homebuyers and sellers. Her experience in hospitality taught her how to be humble. She learned the importance of punctuality, accommodation, thriving under pressure and attention to detail. Each of these traits are often sorely missed in our business. For instance, her ability to “read the room” and meet people in their present situation in order to effectively communicate is an exceptional quality for a REALTOR® to possess today. Moreover, similar to how customers notice the details of their surroundings (such as a restaurant), buyers notice how a property shows or if their agent is someone they can relate to and trust. If people don’t like what they see, they’re not coming back!

As someone starting a new career in real estate, she believes it’s critical for people to know they can count on her. “I truly care about buyers and sellers, and being their trusted guide through one of life’s most monumental moments,” reveals Florence. “I don’t take a purchase or sale of this size lightly. I knew I wanted to team up with a Brokerage, who supports their REALTORS®, one who provides ample training. Realty Network Group is what I perceive as an incredibly safe space for learning, and learning is my key objective at this point.” She sees the value in a firm that provides excellent training, understanding that the more she knows, the better service she can provide to her clientele. She saw a great reputation in Realty Network Group, one with a strong foundation of integrity and ethical practice.  “The way people perceive you is greatly attributed to how you treat and carry out business with them,” asserts Florence.

She’s lived in Northeastern Pennsylvania, specifically the Wyoming Valley, for over the past two decades, but she’s very familiar with the Scranton/Wilkes-Barre area. She loves that NEPA allows for a variety of lifestyles and provides so many places to explore. She’s a devoted wife and mother of three and resides in the Back Mountain. She’s an avid outdoorswoman and enjoys doing anything outside, especially gardening or hiking through national parks. She’s currently training to run her second half marathon race in March.

If you’re in need of the services of a real estate professional, someone who has a positive demeanor, who’s highly motivated and energetic, and who tries to see things from other people’s perspectives, then Florence Avvisato is the agent for you! You can reach her directly via 272-446-0407 or favvisato@realtynetwork.net.